Exer Urgent Care patients can wait in a virtual line and be notified when it’s time to arrive for their appointment by text message. (photo courtesy of Exer)
Exer Urgent Care, an emergency room alternative staffed by ER doctors, announced on Jan. 25 that it will offer patients a virtual line feature for in-person care at all of their 19 Southern California locations, including West Hollywood.
The virtual line provides patients the convenience of queuing up from anywhere and is designed to help alleviate long lines at the clinics, while also helping patients maintain social distancing and provide a safer environment.
With the new virtual line, patients can get in line to be seen at an Exer clinic from the comfort of their home, office or anywhere they are comfortable. Text messages will alert patients of their place in line and when it’s time to arrive at the clinic.
“Offering a virtual line option for in-person care allows us to provide our patients with a safer, more convenient experience by eliminating the need to wait in a physical line outside of our Exer Urgent Care locations,” said Rob Mahan, CEO of Exer Urgent Care. “We remain committed to innovating and improving the patient experience, and will continue to expand our services to meet the needs of the community, while also working to prevent further overburdening of hospitals amid the COVID-19 surge.”
Exer locations are open seven days a week from 9 a.m. to 9 p.m., with the last patient registered at 8:30 p.m. Exer accepts most Medicare, PPO and HMO insurance, and offers affordable payment options for those with minimal or no health insurance.
Exer Urgent Care West Hollywood is located at 8000 Sunset Blvd., Suite C110. For information, visit exerurgentcare.com.