The Los Angeles Department of Transportation has published a comprehensive analysis of its dockless mobility program – to date, the largest on-demand program in the country. The study identifies key lessons from the city’s one-year pilot and informs a series of recommendations that will shape how Los Angeles manages on-demand mobility for all new and emerging modes of transportation moving forward.

The report found that dockless vehicles were used for a total of 10.3 million trips covering 8.4 million miles over the course of the first year of the pilot. Survey results also showed that one in three dockless vehicle trips replaced a single-occupancy or ride-hail vehicle trip.

While ridership numbers confirm dockless mobility as a viable transportation option and first-last mile solution for many Angelenos, the study determined that L.A.’s new regulations must place a greater emphasis on geographic distribution of vehicles and community engagement to ensure equitable access for all communities in Los Angeles. Moving forward, operators will be required to deploy in communities that lack transportation options, as well as in low-income communities.

To ensure safety for all road users, the evaluation recommends an updated penalty-based enforcement model with an escalating fee schedule that will hold operators accountable for violations and noncompliance with permit requirements.

To read the report, visit ladot.lacity.org/sites/default/files/documents/ladot-dockless-year-one-report.pdf.