The Los Angeles Department of Water and Power is warning about scams preying on unsuspecting individuals during the state of emergency.

LADWP does not request payment of any kind over the phone, including credit card, debit card or prepaid card payments. The only way to make a bill payment over the phone is by accessing the LADWP’s automated payment system; never with a live person.

People who suspect a scam are urged to hang up and dial (800)DIALDWP.

The LADWP is also encouraging social distancing and bill payment online. The utility has suspended service shutoffs. For information, call (800)DIALDWP, or visit ladwp.com.